Returns & Refunds

As our products are freshly homemade, we accept returns and refunds only under the following conditions:

Damaged or Spoiled Products

Refunds or replacements are available only if the product arrives damaged or spoiled.

Opening Video Required

To process any claim, an unedited parcel opening video is mandatory. The video must clearly show the sealed package before opening and continue until the product is fully unpacked.

Claim Period

Please report any issue within 48 hours (2 days) of receiving your order.

How to Raise a Claim

Email us at hanihomemades@gmail.com or contact us via +91 97901 47599 with:

• Order Number
• Opening video and photos
• Brief description of the issue

Once verified, the refund or replacement will be processed promptly.